Episode 11 - Trust is Complicated

“Trust Is Complicated” with Heather BalcerekLeadership Unfiltered – Season 1, Episode 11We’re closing out Season 1 with a deep, real talk about trust—and why it’s not always as simple as it sounds. Host Sarah Hempel sits down with longtime friend and former leader Heather Balcerek, Senior Learning & Development Leader at Maximus, whose leadership journey spans companies like Verizon, Apple, and Amazon. Together, they explore how trust works in real teams, what gets in the way, and how leaders at any level can create safer, stronger connections.In this episode, you’ll hear:- What trust really looks like at work—and why being trustworthy isn't the same as being trusting- How shared expectations and accountability build stronger teams- Why “we're one team” can fall flat without clear connection to strategy- A leadership story from Amazon that changed how Heather leads today- One small but powerful mindset shift you can make to help your team feel more seenWhether you're leading people, projects, or just yourself, this episode will give you language, perspective, and next steps to lead with more clarity and care.Thank you for being part of Season 1. We can’t wait to keep the conversation going inside the Blanchard Community.Join the Blanchard Community for free - https://blanchardcommunity.com/

Connect with Heather on LinkedIn - https://www.linkedin.com/in/heatherbalcerek/