Client Spotlight: Texas Tech University

Published on April 4, 2023

“Texas Tech is more than an institution of higher education—we are in the people development business,” says Jason Weber, associate vice chancellor. “We wanted to improve the development of our leaders and build a strong succession plan with a values-based culture.” Read More

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Improving Engagement and Retention through Better Work Conversations

April 4, 2023
“Leaders are getting a little anxious that people aren't producing as much as they need,” says Dr. Vicki Halsey, vice president of applied learning for The Ken Blanchard Companies. “At the same time, people are overwhelmed. They feel like they're being asked to do a lot.”Bridging that gap requires exceptional communication skills, says Halsey.Authentic conversations go a long way toward building t

Quiet Employee Reluctant to Speak Up in Meetings? Ask Madeleine

April 8, 2023
"Dear Madeleine,I have an employee who is very dependable and is doing an excellent job. I am certain he will do very well here, long term. He has been with the company about a year, has developed confidence, and often catches errors before it is too late. He is trusted and his peers go to him to brainstorm and troubleshoot.I have noticed that he stays silent in meetings but will share his thought